Business Analysts - Planning Inspectorate - HEO & SEO

We are recruiting Business Analysts to join our friendly and welcoming team at the Planning Inspectorate.

Our Business analysts will be working in a multidisciplinary team, alongside user researchers, interaction designers, content designers, developers , testers and technical architects. 

The team are currently working on transforming our legacy systems onto a new digital platform, improving the overall experience for our users, making it easier and more accessible for users to engage with our services. 

The Business analysts will play a key role in the delivery of our digital products. They will support in iterating our product to drive continuous improvement.

Job description

We are looking for motivated, proactive individuals with a positive approach to work.  You will be expected to work closely with colleagues across teams to manage and facilitate business analysis activities with internal stakeholders including:

• Work with Senior business analyst to evaluate and prioritise user needs. 
• Engage with technical team to support the development of the solution. 
• Provide support to colleagues, sharing skills and knowledge. 
• Develop your skills through continued learning and development. 
• Triage of issues and responding to customer feedback to help inform priorities.  
• Carry out gap analysis to understand the ‘As is’ and ‘To be’ state. 
• Supporting with identifying processes for Business for improvements and produce process maps to document the business processes. 
• Translating user needs into user stories, managing the story through design and development and contributing to agile ceremonies. 

Role types and Salary details

There are a number of roles available at different grades and employment types:

• 3 x Senior Executive Officer – Permanent Salary Range £45,219 - £49,462
• 2 x Senior Executive Officer – Fixed Term Contract 2 years, Salary Range £45,219 - £49,462
• 3 x Higher Executive Officer – Permanent Salary Range £36,396 - £39,424

 For Senior Executive Officer roles, there may be leadership/management duties in the future which will be discussed with you if applicable

Working hours:

Standard working week is 37 hours, flexible working hours policy available

Part time at 30 hours or above, flexible working hours policy available

The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people’s lives, the communities where they live and the economy.

We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services.

 For further information on the Planning Inspectorate, please visit our careers page at Civil Service Careers

Office Attendance

This role is contractually based at Temple Quay House, Bristol which is currently out of use due to undergoing refurbishment work. In the interim, we have the use of alternative office space in very close proximity to Bristol Temple Meads railway station. We recognise and value the mutual benefits of hybrid working and have a flexible approach to in person attendance, which can vary dependent on the requirements of individual business units - the details of which can be discussed with candidates if invited to attend an interview.

Person specification

We will assess your application against the Essential Criteria and Success Profile elements listed:

Essential Criteria

• Proven communication and influencing skills
• Ability to work collaboratively as part of a multi-disciplinary team that includes technical experts and business end users.
• Experience in investigating, analysing, visualising, articulating, solving complex problems and concepts and making recommendations based on available information using Business Analysis Practice
• Experience of balancing multiple priorities and dealing with ambiguity.
• Experience of building and maintaining stakeholder relationships
• Experience of agile, working in a flexible, evolving environment that relies on high collaboration and iterative improvements.

 Additional Criteria for Senior Executive Officer grade only

•  Coaching colleagues to reach their goals

 Desirable Criteria

• Experience of varied Microsoft Applications and JIRA.
• Experience in capturing and managing user stories through to delivery

Experience

• See essential criteria

For guidance on how to structure your application please visit:  About the application process , Civil Service Careers

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Leadership