Interaction Designer

Intellectual Property Office

Apply before 11:55 pm on Tuesday 30th July 2024

Details

Reference number

361163

Salary

£34,210 - £43,725

Maximum salary amount includes Recruitment Retention Allowance and Technical Allowances of up to £8,238. Final salary package will be dependent on skills and experience.

Job grade

Higher Executive Officer

B3

Contract type

Permanent

Business area

IPO - Digital, Data and Technology Directorate

Type of role

Customer Insight
Digital
Information Technology
Project Delivery

Working pattern

Flexible working, Full-time, Part-time

Number of jobs available

2

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Newport

About the job

Job summary

Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job Description, Benefits and How to Apply sections have been emphasised

Job description

Overview of the Interaction designer role

About this Role

We are looking for an interaction designer to join our fantastic community of interaction and content designers who are playing a vital role in supporting our digital transformation programme. This is a chance to work on services that matter, at a huge scale, with people who value design. Find out more about what it’s like designing in government on our Design in Government blog.

As a designer within the Intellectual Property Office you’ll work in multidisciplinary teams, alongside researchers and developers, to deliver world-class, user centred public services that meet the Government Design Principles. You’ll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You’ll help the government transform the way it delivers services, so that they’re more efficient, simpler, faster and easier to use.

You must be able to demonstrate sound judgment whilst providing accurate, expert and professional advice. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. We are looking for enthusiastic people who are committed to delivering change and providing excellent services for our customers.  Building strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills.

Person Specification

• have experience in making effective decisions with user research data.
• work effectively in a multidisciplinary, agile environment, adapting quickly to changes in requirements, priorities, or user needs.
• have experience of working with senior stakeholders and ability to negotiate important design decisions.
• Experience of user-centred design deliverables, for example user journeys, screen flows or site maps
• design collaboratively and in the open, have experience of engaging with people in a variety of ways (for example, workshops or co-design activities).
• Understand new technologies and on how to use them to create inclusive and accessible services.
• have experience of making decisions to meet user needs in the government context.
• have experience of a variety of prototype tools and methods, including Adobe XD (or similar) and GOV.UK Prototype Kit.
• create static HTML and CSS prototypes that consider different screen sizes, and versioning and hosting a prototype.

Working Style

This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport office.

The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.

Benefits

• Unlimited Pluralsight video learning access
• Access to Microsoft’s ESI training suite
• Pension: 28.97% employer contributions
• Hybrid working with no core hours
• Substantial support for career progression
• 25 days annual leave moving to 30 days in annual increments
• You will also get 8 days public leave and 1 day privilege leave

How to apply

Click the 'Apply now' button and complete the personal statement and Technical Skills sections in the application form.

For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below

For further information around the Civil Service recruitment process, please visit our civil service careers page - IPO – Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk)

Person specification

For a thorough understanding of the role and general day to day duties, please refer to the attached Role Profile.

Alternatively, If you require job-specific information, please contact Dominic Read.
E-mail: dominic.read@ipo.gov.uk
Telephone: 01633 433189

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Communicating between the technical and non-technical
• Community collaboration
• Prototyping in code
• Evidence and context-based design

We only ask for evidence of these technical skills on your application form:

• Communicating between the technical and non-technical
• Community collaboration
• Prototyping in code

Benefits

For more information about what’s on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert.

Please note that benefits may be subject to change.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

Additional details on security and vetting

Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance.

For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance.

Further information on the vetting process can be found at United Kingdom Security Vetting - GOV.UK (www.gov.uk)

Please note that the IPO do not hold a sponsor licence, therefore if applicable please ensure your VISA enables you to work in the UK at the IPO without sponsorship.

If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Recruitment@ipo.gov.uk

How to apply

Candidates to note:

• All communications will be electronic therefore it is vitally important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder
• When making an initial application for this role please ensure that you refer to and have read the attached role profile.

Sift

An initial sift of applications will be carried out to create a shortlist.

This will be based on the evidence provided for the following Success Profile elements:

Experience

When completing your 500 word Personal Statement, please ensure you cover the essential criteria in the attached role profile.

Technical

We'll assess you against these technical skills during the selection process. You may wish to review the Interaction Designer Capability framework - Interaction designer - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk)

In the 250 word box provided per Technical Skills please ensure to cover the following criteria:

• Communicating between the technical and non-technical
• Community collaboration
• Prototyping in code

Interviews

If invited to interview Behaviour, Technical and Strength based questioning will be used.

Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation.

Interviews for this role will be carried out in person at our Newport Office.

The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role.

Please note:

• There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference.

Applicants to note:

This post is being advertised to Internal, External and across Government candidates at the same time.

Incomplete and/or late submissions will not be accepted or considered.

Should you have any queries or require any assistance in this matter, please contact the IPO Recruitment team at Recruitment@ipo.gov.uk  prior to the closing of the post.

In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text.

If you require an adjustment at any stage of the recruitment process, then please let the recruitment team know via; recruitment@ipo.gov.uk

For more information on the IPO’s terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)