We're recruiting Interaction Designers here at Justice Digital to be part of our warm and collaborative teams in:

• Legal Aid Agency (LAA) Digital

• Probation Digital

There's a thread linking our work at the Ministry of Justice. It's to help people who need and use our services. This is an opportunity for you to make a meaningful contribution to our design community and help us do that.

You will be welcomed into a thriving design community and multidisciplinary teams. You will work alongside user researchers, product managers, software developers, and others to deliver world-class, user-centred services.

In addition to doing great work, we're creating a great place to work. We offer brilliant training opportunities, excellent kits, and support from expert colleagues. You'll also find flexible working, an inclusive culture, and a place where your opinion is valued. We strive to create an environment where everyone feels welcomed and valued.

To help picture your life at MoJ Justice Digital, please look at our blog and Digital and Technology Strategy 2025, which outlines our vision and key initiatives for the next five years.

Key Responsibilities:

• Analyse and interpret user needs and business objectives in highly complex service areas 

• Develop design concepts that help reimagine how services can be delivered end-to-end

• Facilitate design workshops with the team, senior stakeholders and users

• Rapidly design and test digital prototypes with users

• Contribute to design standards and a design system, ensuring patterns and components are consistent, accessible, and easy to use

• Contribute to developing best practice through our Design Community of Practice

If this sounds like an exciting challenge or something you are enthusiastic about, and you want to join our team, please read on and apply.

Benefits

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.

• A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms 

• Staff have 10% time to dedicate to develop & grow

• Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)

• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.

• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

• Wellbeing support including access to the Calm app. 

• Bike loans up to £2500 and secure bike parking (subject to availability and location)

• Season ticket loans, childcare vouchers and eye-care vouchers.

• 5 days volunteering paid leave.

• Free membership to BCS, the Chartered Institute for IT.

• Some offices may have a subsidised onsite Gym.

Person Specification

Essential

• You have a grounding in user-centred design, from concept to final delivery. You know which tools, processes or methods to use and how to bring an agile delivery team along with you.

• You can listen to the needs of technical and business stakeholders and interpret them clearly for both audiences. You also know how to manage stakeholder expectations and navigate difficult discussions.

• You can create high-quality, compelling design concepts and artefacts such as personas, service maps and wireframes.

• You are experienced in rapid paper and digital prototyping. You can confidently work with developers and understand security, accessibility, version control and hosting. 

• You know what good public services look like and how to design them in an inclusive, accessible way. 

• You are a strong team player who knows how to work with and get the best out of a multidisciplinary delivery team.

Willingness to be assessed against the requirements for BPSS clearance

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.