Lead Interaction Designer - MoJ - G6
Government Digital & Data -
We’re recruiting for a Lead Interaction Designer here at Justice Digital, to be part of our warm and collaborative HMPPS Digital - Probation team.
This role aligns against Lead Interaction Designer from the Government Digital and Data Framework
These are exciting times at Justice Digital. We have a clear vision — to develop a digitally-enabled justice system that’s better and simpler for everyone. We’re looking for talented people who are passionate about this mission and ready for the challenge.
You’ll be welcomed into a thriving design community and into multidisciplinary teams, alongside user researchers, product owners, delivery managers and software developers to deliver world-class, user-centred services.
As well as doing great work, we’re creating a place that’s great to work in. We offer brilliant training opportunities, excellent kit and support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture and a place where your opinion is valued.
We are growing our digital services and products at MoJ, especially within HM Prison & Probation Service (HMPPS). Our teams could be designing a sophisticated case management system for probation staff or designing tools that help people in prison prepare for life after release.
A lead interaction designer is an expert practitioner who influences and mentors others. You will support designers across teams to do their best work and ensure designs are consistently inclusive, accessible and easy to use.
Working with the other MoJ Design Leads and the Head of Design, you’ll also be a part of advancing our approach across the department, helping to grow our design culture, and standardising and systemising the way we work to allow the design function to scale.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
As a Lead Interaction Designer, you will
People & community
Lead the recruitment of a talented and diverse team of designers that meet the growing needs of probation
Support the professional development of designers through coaching, line management & career progression
Lead Community of Practices that inspire designers to learn, share best practice and collaborate on strategic problems.
Design standards & operations
Work with the Head of Design to set an ambitious vision for Design at MoJ, pushing the boundaries of what design can do to transform government
Work with the other Design Leads to develop and embed design standards that ensure all our design work is consistently inclusive, accessible and easy to use.
Oversee the work of the MoJ Design Operations specialist. Specifically: the development of the MoJ Design System and ensuring all our designers have the guidance, tools and training they need to enable great design
Cross-government collaboration
Be an active leader in the cross-government design community, sharing our work, learnings and developing best practice
Influence Digital Strategy
Work closely with HMPPS Heads of Digital, Leads & Service Owners to champion design, influence strategy and ensure teams are supported and equipped to deliver against that strategy
If this feels like an exciting opportunity, something you are enthusiastic about, and want to join our team please read on and apply!
Benefits
37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as: Linux Academy, O’Reilly, Pluralsight, Microsoft Learning, Civil Service Learning
10% dedicated time to learning and development with a budget of £1000 a year per person
Generous civil service pension based on defined benefit scheme, with employer contributions of 26-30% depending on salary.
25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday.
5 additional days of leave once you have reached 5 years of service.
Option to buy or sell annual leave
Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
Wellbeing support including access to the Calm app.
Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality, PROUD and SPIRIT
Bike loans up to £2500 and secure bike parking (subject to availability and location)
Season ticket loans, childcare vouchers and eye-care vouchers.
5 days volunteering paid leave.
Free membership to BCS, the Chartered Institute for IT.
Some offices may have a subsidised onsite Gym.
Person Specification
Essential
You have a strong grounding in user-centred design, and have experience working on multiple or highly complex services. You know how to give direction on which tools or methods to use and how to bring agile delivery teams along with you.
You know what good public services look like and how to design in an inclusive, accessible way. You can set design standards and coach others.
Having worked as a designer, you can create high-quality, compelling design concepts and artefacts. You are experienced in rapid paper and digital prototyping, and understand security, accessibility, version control and hosting.
You advocate for end to end service design at a strategic level, agnostic of teams, departments and organisations.
You are passionate about growing talent and developing design culture. You have experience of managing designers and coordinating communities of practice.
You can interpret the needs of senior leaders and stakeholders. You use design thinking to help solve complex organisational challenges and influence strategy.
Willingness to be assessed against the requirements for BPSS clearance
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
Person specification
Please refer to the full Job Description on Civil Service Jobs
