Principal Salesforce Architect

Ofgem operates at the forefront of digital innovation in energy regulation. We’re looking for a Principal Salesforce Architect to join us and lead the way in delivering cutting-edge solutions that will transform our digital workflows and empower our teams to achieve lasting impact for energy consumers.

Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers - especially vulnerable people.

We’re offering a permanent position with opportunities to influence strategic digital transformation and work across high-profile projects. You’ll be instrumental in defining and implementing Salesforce and Mulesoft architectures that enable smarter workflows and deliver optimal outcomes for our teams and stakeholders. This role will position you as a central figure in our organisation, driving innovation and fostering a culture of excellence in technical architecture.

This is a unique chance to work within an agile, collaborative environment where your expertise will set the direction for our technical solutions. You’ll join a knowledgeable and experienced team, working across new technologies to spearhead digitalisation and drive operational excellence at Ofgem. You’ll also have the chance to lead on pivotal projects, shaping how our digital services evolve to meet the challenges of the future.

We’re looking for a visionary leader with expertise in Salesforce and Mulesoft architectures, a strong understanding of digital workflow solutions and the ability to collaborate effectively with diverse colleagues. You’ll bring your technical expertise, a strategic mindset and commitment to innovation to this critical role.

At Ofgem, we’re proud to offer a progressive and flexible working environment where you will have the freedom and autonomy to work in the way that best suits you. With hybrid working arrangements, newly refurbished offices in central London, Glasgow, or Cardiff, and a comprehensive rewards package that includes ample professional development pathways, you’ll have everything you need to thrive both professionally and personally.

We have a critical purpose to drive digital transformation and innovations that support our work in energy regulation. By shaping the technical foundations of our workflows, you’ll play a vital role in supporting our transition to a smarter, greener and fairer energy system.

Read on and find out more.

Job description

Translate business strategy and business needs into conceptual and architectural designs 

• Operate as Ofgem’s principal solution architect as a technical expert, providing specialist advice on Digital, Data and Technology related matters to Directorates and their key stakeholders
• Be the focal point and expert in a multi-disciplinary team in a specific work area in the context of operating in a Professions and Flexible Resourcing model. 
• Plan, oversee and deliver a set of work deliverables on time and to a high standard through effective project management and support of multidisciplinary team members.
• Provide inclusive corporate leadership, using your expertise to provide comprehensive knowledge sharing, support and development that demonstrate commitment to Ofgem values. 

Person specification

Key Responsibilities

To support the team deliverables, that utilise your expertise to ensure successful outcomes across team members and collaborating teams 

• This role is part of the Digital, Data and Technology Profession in the Civil Service. Principal Technical Architect
• As part of department, you are responsible for a peer reviews, chairing of forums and the collected responsibility to educate across domains in a range of architectural arenas.
• Provide clear and transparent work objectives, milestones and success metrics in your area of expertise to oversee and co-ordinate successful team outcomes.
• Collaborate closely with other teams to manage interdependencies, risks and resourcing to support portfolio delivery. 

Essential Criteria 

• Experienced at designing and assuring solution architectures in support of IT programmes and projects principally with Microsoft technologies (LEAD)
• Strong understanding in Salesforce and Mulesoft architecture including integration with Azure and the lifecycle of application development. (LEAD)
• Strong experience and understanding in the principle of digital workflow solutions with tools such as Power apps, Salesforce and Microsoft dynamics. 
• Knowledgeable with experience of at least two public cloud solutions coupled with a broad understanding of the range of technologies available
• Proven experience in developing Technical Capability within an organisation. Including empowering, supporting and developing staff to achieve the highest performance standards.
• Extensive experience working collaboratively with diverse colleagues. 

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack and Role Profile attached for full details.