Programme Delivery Manager

Planning Inspectorate

Apply before 11:55 pm on Sunday 29th September 2024

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Details

Reference number

368394

Salary

£58,326 - £63,418

A Civil Service Pension with an employer contribution of 28.97%

Job grade

Grade 7

Contract type

Fixed term

Length of employment

12 Months - until 25 September 2025

Business area

PINS - Corporate Services - Digital

Type of role

Digital
Governance
Information Technology
Project Delivery

Working pattern

Flexible working, Full-time, Compressed hours

Number of jobs available

1

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Bristol, South West England, BS1 6PN

About the job

Job summary

The Planning Inspectorate is recruiting a Programme Delivery Manager to join our growing Digital Services team as we expand to meet growing demands from our colleagues, government, and our customers. Within this role you’ll be working on our Nationally Significant Infrastructure Project Reform team, helping deliver an understanding of the coming changes to our digital and data services that will change the way the Planning Inspectorate delivers an excellent service for our customers.

You will be leading a multidisciplinary team, engaging with stakeholders, providing decision making, and managing people, as well as supporting our ongoing digital transformation work to create a more modern Inspectorate. 

The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people’s lives, the communities where they live and the economy.

We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services.

For further information on the Planning Inspectorate, please see the information pack attached. You can also view our careers page at Civil Service Careers

Job description

You will work with a smart and talented a multi-disciplinary team to deliver new and updated processes and systems over the next two years, for examining applications and providing recommendations to the Secretary of State for major infrastructure projects such as power stations, airport expansions or major roads.    

You will work closely with the Office of the Chief Digital Information Officer (OCDIO) to ensure successful implementation of understanding and improvement of the service, as well as interfacing with customers and stakeholders of the service and other Service Managers to ensure user needs are met in the most effective way within the Service Network. 

You will be joining a team of highly skilled digital professionals, providing mentoring and guidance as well as setting the standard for excellence. The Programme Delivery Manager role is as much about leadership as it is delivery.

You will be responsible for leading and working collaboratively with a multidisciplinary team, focussed on establishing user needs. As well as this you will be responsible for managing the service and fostering an environment where team members are supported and can come to you for guidance and feedback.       

As the Programme Delivery Manager, you will provide clear and considered decision making within the team to identify the best technology, solutions and industry standard Agile methodologies and embed and enhance practices across Delivery Management, Product Management and Business Analysis.

A typical week in this role will consist of a blend of responsibilities, including: 

• Engaging with users, customers, and stakeholders
• Analysing and proactively managing change demand and working with the service team to understand problems or changes and making decisions on how best to solve them
• Managing and coordinating resources to deliver the service user needs
• Ensuring service outcomes are aligned with service vision and business strategy
• Publishing measurements for the service as recorded in its service contract and ensuring they are shared appropriately with stakeholders
• Supporting corporate leadership groups, strategic project teams and change activities through active participation and communication to teams
• Reviewing and managing relevant risk management, contract management and business continuity procedures appropriately to ensure that delivery of service is assured

For full information on the role and assessment process please refer to the candidate pack attached.

Office Attendance

This role is contractually based at Temple Quay House, Bristol which is currently out of use due to undergoing refurbishment work. In the interim, we have the use of alternative office space in very close proximity to Bristol Temple Meads railway station. We recognise and value the mutual benefits of hybrid working and have a flexible approach to in person attendance, which can vary dependent on the requirements of individual business units - the details of which can be discussed with candidates if invited to attend an interview.

Person specification

Essential Criteria 

• Experience of communicating complex concepts in a straightforward way to influence senior stakeholders and customers.
• Excellent analytical skills, critical thinking and advanced data analysis to get to the root cause of the business issue and understanding how a business operates
• Experience analysing and proactively managing business demand for new services or modifications to existing service features or volumes
• Problem solving mindset, requiring curiosity, tenacity, pragmatism and an open mind that seeks out and evaluates options
• Expert knowledge and skills in understanding user needs, eliciting, analysing, documenting and managing requirements using standard tools and techniques, ideally using an Agile framework
• Competent in agile software development approaches and ability to enable business agility to support effective use of resources and delivery of value
• Experience of leading digital or data teams with an ability to measure and manage performance of teams and individuals ensuring objectives are met. 

Desirable Criteria 

• Experience in leading and managing data services or projects
• Relevant degree or professional qualification

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Managing a Quality Service
• Making Effective Decisions
• Working Together

Benefits

Alongside your salary of £58,326, Planning Inspectorate contributes £16,897 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Flexible working options, including flexi-time, part-time, compressed hours and home working if suitable for the role.
• A working culture which encourages inclusion and diversity.https://www.civilservicepensionscheme.org.uk
• 25 days annual leave increasing by 1 day per year up to 30 days after 5 years, plus 1 privilege day to mark the King’s birthday. In addition to the normal bank holidays.
• Generous family friendly policies.
• Fast and modern IT kit which utilises Windows 10 and Microsoft 365, enabling seamless working from home and collaboration across teams.

For full information see our Benefits information pack.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application 

Complete the online application form on Civil Service Jobs which requires the following information:

• A CV: The CV section is an opportunity for you to detail your career history. It should outline the jobs you have done, the length of time you were employed within each role and a brief description of your role, responsibilities and duties which demonstrate relevance to the role you are applying for against the essential criteria. You must type, or ‘copy and paste’ into the text box called ‘Employment History’ within the online application. You cannot attach a copy of your CV.
• A Personal Statement (1000 words max): The personal statement allows you to outline your suitability for the role in more depth, expanding on your CV evidence. It is an opportunity for you to provide evidence against the essential criteria listed within the candidate pack on the Person Specification page and link your answers to the listed Success Profile elements we are also assessing against .

We will assess your application on the evidence you have provided against the Essential Criteria and Success Profile elements detailed in the Person Specification in the candidate pack.

In the event of a large number of applications, a lead sift may take place.  The following point will be used as the lead criteria when shortlisting if this happens, and if you do not meet the minimum standard the rest of your application will not be assessed.

•  Experience of leading digital or data teams with an ability to measure and manage performance of teams and individuals ensuring objectives are met.

All shortlisted candidates will be advised of the outcome shortly afterwards.

Interview 

If you are shortlisted, you will:

• Be asked to attend an interview to have a more in-depth discussion about your experience and suitability for the role
• Interviews will be a blend of behaviour and experience questions

Candidates who are successful at shortlist stage will be sent full assessment requirements with their interview invitations.

Other Information 

Shortlist Date: between 30th September - 2nd October 2024

Interview Date:  between 7th - 11th October 2024

Interviews are currently being completed remotely using Microsoft Teams. We would like to reassure candidates that the virtual interview will not be recorded (or retained) within the Planning Inspectorate, other than usual interview protocol and in line with the Civil Service jobs Privacy notice.

We encourage all candidates to make themselves familiar with the role and what we will be assessing you against which is detailed in the Person Specification.

The Planning Inspectorate is committed to finding the right person for the job. We recruit using Success Profiles and consider the criteria you will need to demonstrate to be successful for the role, by doing this we are pushing up performance, diversifying our workforce and creating an inclusive culture.

ID and Documents

If specific qualifications/memberships are essential for the role and you are successful, you will be asked to provide accurate scanned or photographed images of the qualifications/memberships that you listed on your application prior to your start date.

We must check that any successful candidates are allowed to work for the Civil Service before we employ them. If successful, you will be asked to do a right to work check using identity document validation technology (IDVT) through the services of an Identity Service Provider (IDSP), Civil Service Jobs.  If we are unable to confirm your right to work and through the IDVT we will need to do a manual right to work check using original documents with you in person.

Visa Sponsorship

The Planning Inspectorate cannot offer Visa sponsorship to candidates, we do not hold a Visa sponsorship licence.

Disability Confident Interview scheme

The Civil Service embraces diversity and promotes equal opportunities. We run a Disability Confident Interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

To be considered for an interview under the scheme you must:

• have a disability defined by the Equality Act 2010
• provide evidence in your application that you meet the minimum criteria in the job description
• meet all of the qualifications, skills or experience defined as essential

While we will endeavour to provide you with all the appropriate information, you are the expert on your specific requirements so if you require any adjustments, you should consider the information provided about the assessment process in the candidate pack and then:

• Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. The earlier and more clearly you tell us what you need and why you need it, the more likely we are to be able to accommodate you in a timely fashion.

Existing Civil Servants should ensure that they have an in-principle agreement for a loan prior to applying.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name :Anthony Walsh
• Email :PINS.Recruitment@planninginspectorate.gov.uk

Recruitment team

• Email :PINS.Recruitment@planninginspectorate.gov.uk