RAF Digital Junior Designer - MoD - EO

Job summary

Do you fancy the challenge of helping scale a dynamic and user focused software development team at the heart of the Royal Air Force (RAF)? If the answer is yes, then RAF Digital’s Appivate is the team for you!

Established in 2021, Appivate is the RAF’s in-house software development factory. The team have already released a variety of different software applications, including overhauling the HR (Human Resources) process for Aviators, and developing mobile applications such as an application to assist aircrew in calculations required to enable accurate and safer Military High-Altitude Parachuting.

As part of the RAF's dedicated software development team, you will be responsible for creating software applications and capabilities fit for the Next Generation Royal Air Force.

Its generation has proven that using regular Service Personnel and Civil Servants allows for a more dynamic and user focused development lifecycle, whilst keeping the users at the heart of product delivery.

This position is advertised at 37 hours per week.

Job description

We believe that Designers play a key role in making digital services simple and easy to use for all user groups. As a Junior Designer, you will drive digital design across multiple RAF products and services. It is expected that you will work closely with a variety of designers, including; service designers, content designers, user researchers. You will be part of wider multi-disciplinary teams contributing to the delivery and assuring the quality of user experiences, services, and designs so that products deliver the outcomes most valuable to the user in a way they enjoy.

This is a fantastic opportunity to work on digital services that have a real impact and to work in a high performing team that actively shares knowledge and experiences.

If you can champion high standard designs, engage with users and have a passion for developing others, we encourage you to apply.

Responsibilities:

• Build strong rapport and trust with the team, stakeholders, and product owners, championing design thinking and methods.
• Learn how to apply best practice in experience design while balancing the technical constraints of the project.
• Understand design thinking; supporting workshop activities and co-creation sessions; both in person and using online tools
• Work with multi-disciplinary teams to craft useful, usable and delightful digital products and services
• Analyse a wide range of data to reframe problems, articulate opportunities and form hypotheses
• Create low and high fidelity design artefacts for validation/testing/delivery as required (e.g. service blueprints, experience maps, user journeys, wireframes, prototypes, detailed UI design).
• Understand development principles and design methods (GDS agile delivery phases, Design Sprints, Agile sprints).
• Learn design, prototyping and collaboration software (for example: Adobe XD, Sketch, Figma, Invision, Zeplin, Axure, Mural, Miro).
• Utilise Jira and Confluence for delivery management of Design work.
• Generate design assets for wider promotional use, and within applications utilising Adobe Creative Cloud, including Illustrator, InDesign, and Photoshop.
• Communicate clearly and manage expectations about Design output.
• Proactively explore further training opportunities and carry out training that will expand your technical knowledge.
• Manage your time effectively to meet deadlines and produce a high standard of product.
• Enable a free thinking, challenging, and solutionist culture that encourages best practice.
• Carry out any other duties allocated by Principle Designer and OC Appivate.

Person specification

Coming from a design background, you will have a sound understanding of design and a passion for creating great digital experience across multiple applications. This experience will be supported by a qualification in design (Diploma or equivalent). You can adapt to both business and user needs, explain and provide actionable customer insights and evidence-based recommendations on your design decisions. You are personally able to reflect and be responsive to feedback and work in a collaborative environment. You will be an advocate for user needs and will actively promote the work of your team and the benefits of content design with users and other stakeholders, with the confidence to talk about your work and the work of the team to a wider audience. You have excellent verbal and written communication, interpersonal skills, and have the ability to build relationships with, and influence, colleagues and stakeholders at all levels.

Languages

English

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Managing a Quality Service
• Making Effective Decisions
• Changing and Improving
• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Making Effective Decisions
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Designing for everyone
• Evidence-based design
• Iterative design
• Designing together