Salesforce Administrator - DESNZ - SEO

The Integrated Corporate Services (ICS) is a new shared corporate service, launched in July 2023. It provides corporate services (HR, Finance, Digital, Commercial, Security and Estates) across the Department for Energy Security & Net Zero (DESNZ) and the Department for Science, Innovation & Technology (DSIT).    

Our team of just over 300 professionals will be leading the way in how these functions will be delivered in the future. Our ambition is to be the leading provider of integrated corporate services for government and set the standard for quality, efficiency, and innovation in our field. 

We offer great working benefits including a world-class pension, flexible working options and a career where your learning and development is taken seriously. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below.  

The Civil Service is committed to attract, retain and invest in talent wherever it is 

found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy. 

Find Out More 

You can also follow our LinkedIn Careers Page: https://www.linkedin.com/showcase/desnz-careers/  

Job description

Join ICS Digital, where innovation meets expertise to create digital solutions. We are a cohesive digital community who work in the open, solving problems together and fostering a culture of transparency and collaboration. Our commitment to user-focused design and data-driven decision-making ensures that we deliver accessible services tailored to the needs of our customers.

We are seeking a motivated and certified Salesforce Administrator to support the management and optimisation of our ICS Digital Salesforce platform, ensuring it meets the evolving needs of ICS Digital. As a Salesforce Administrator, you will work closely with senior staff to develop your skills and ensure best practices are followed.

This is a crucial new role that will sit within the Software Developer team, you will work alongside Civil Servants and Contractors to develop a range of services on our Salesforce Platform. Working to a Salesforce Developer, you will be the point of contact for Salesforce Administration.

Visit our blog to learn more about us and our work: https://icsdigital.blog.gov.uk/

Person specification

Key responsibilities

Qualifications

Salesforce Administrator qualification

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Changing and Improving

Technical skills

We'll assess you against these technical skills during the selection process:

• Service Support
• User focus