Senior Delivery Manager- Department for Education-G7
Government Digital & Data -
Senior Delivery Manager
Department for Education
Apply before 11:55 pm on Wednesday 3rd July 2024
Details
Reference number
357932
Salary
£53,669
Grade 7 London Minimum - £57,498
Job grade
Grade 7
Contract type
Permanent
Business area
DFE - Operations and Infrastructure Group - Customer Experience, Digital and Data (CXD) - Children and Families Digital Services Division
Type of role
Digital
Operational Delivery
Working pattern
Flexible working, Full-time, Job share, Part-time
Number of jobs available
1
Contents
Location
Coventry CV1 2WT, Manchester M1 2WD, Sheffield S1 2FJ, London SW1P 5BT
About the job
Job summary
These are exciting times at the Department for Education. In 2024, we will continue to build services for all our users – children, adults, and those in social care.
Our diverse and inclusive culture reflects the society we live in. This helps us to achieve better outcomes for all our users. We work in multi-disciplinary teams using Agile methods to innovate and radically improve services that:
- Raise education standards and provide the best start in life for children
- Support disadvantaged and vulnerable children and young people
- Drive economic growth
You can read more about our strategy on the DfE digital and technology blog, by visiting our LinkedIn page, or by following us on Twitter @DfE_DigitalTech .
Job description
We are recruiting a Senior Delivery Manager to work in our Children and Families digital delivery portfolio.
In the Children and Families portfolio we work with policy teams to research, design and build services that help families have the best start in life. We have teams at different life-cycle phases across a number of policy areas.
We are looking for a bright, empathetic and persuasive delivery manager with strong interpersonal skills who enjoys working in a fast paced, high profile, agile environment. We are looking for someone who believes that how you work is just as important as what you deliver, who is passionate about agile working, who cares about and has a background in digital delivery.
As a Senior Delivery Manager, you will be accountable for the delivery of complex, high-risk products and services. You will lead and support teams to plan and deliver work and engage senior stakeholders.
Responsibilities
As a Senior Delivery Manager, you will:
- Build and maintain teams, ensuring they are motivated, collaborating and working well.
- Identify obstacles and help teams to overcome them.
- Focus teams on what is most important to the delivery of products and services.
- Encourage and facilitate continuous improvement of delivery teams.
- Coach and mentor both team members and others to apply the most appropriate Agile and Lean tools and techniques.
- Champion a user-centred approach to ensure products and services meet user needs.
- Actively participate in the agile delivery manager community –learning, sharing knowledge and bringing in good practice.
- Be part of a diverse, inclusive, supportive culture that stimulates innovation and enables high-performing teams to build and sustain quality products and delivery.
The complexity and breadth of products and teams will vary in this role, depending on the context.
Person specification
Essential Criteria
We are looking for someone who can show evidence of the following criteria:
- Previous experience of agile delivery management.
- Lead teams using Agile practices and ways of working, continuously reflecting on and challenging their effectiveness.
- Manage the expectations of stakeholders at all levels and between organisational, technical and political boundaries, leading discussions about high risk and complexity.
- Optimise the team’s delivery and actively address the most complicated risks, issues and dependencies including those where ownership exists outside the team or no clear ownership exists.
- Identify and challenge organisational processes that are unnecessarily complicated and be able to add value and coach the organisation to inspect and adapt processes.
- Identify and fix issues in team dynamics, choosing the right approaches to drive forward the development of blended teams (made up of contractors and civil servants).
- Take a lead in advocating for a user-centred approach to delivering products and services, referencing relevant frameworks and approaches such as the GDS Service Standard.
- Excellent communication skills that are adaptable depending on the audience with proven ability to create effective collaboration across teams.
Desirable Criteria
- Able to negotiate, influence and set budgets in complex environments.
- Demonstrate a significant track record of successfully delivering digital projects or products, leading, planning, coordinating and motivating multi -site/ multi- department teams through the full product lifecycle.
