Senior Interaction Designer - IPO - SEO

About this Role

We are looking for a senior interaction designer to join our fantastic community of interaction and content designers who are playing a vital role in supporting our digital transformation programme. This is a chance to work on services that matter, at a huge scale, with people who value design. Find out more about what it’s like designing in government on our Design in Government blog.

As a senior designer within the Intellectual Property Office you’ll work in multidisciplinary teams, alongside researchers and developers, to deliver world-class, user centred public services that meet the Government Design Principles. You’ll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You’ll help the government transform the way it delivers services, so that they’re more efficient, simpler, faster and easier to use.

You will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of user-centred design practice through peer support, tutoring and mentoring of others in the team.

You will be expected to be proactive and take ownership of design activities and deliverables including facilitating design critiques, aligning design patterns across multiple services and documenting complex user journeys. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards.

Person Specification

• Experience of working in an agile, multi-disciplinary team environment; able to deliver iterative design components as part of a project team.
• Experience of designing accessible solutions, across a range of channels, to meet customer needs.
• Experience of working with the GOV.UK Design System, Service Manual and design principles including recommending new patterns or updating exiting patterns into the GOV.UK design system.
• Experience of user centred-design deliverables, for example service blueprints, user flows, process flows and site maps.
• Experience of leading community of practice activities.
• Experience of working with prototyping tools, including GOV.UK prototype kit and Adobe XD.
• Experience of conducting usability testing, either directly or alongside user researchers.
• Experience of teaching others HTML and CSS to create and validate high fidelity prototypes.
• Experience of mentoring and coaching designers across the user-centred design profession.
• Experience of line management and supporting individuals in development plans, HR processes, quality and behaviour discussions.

Working Style

This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport office.

The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.

Benefits

• Unlimited Pluralsight video learning access
• Access to Microsoft’s ESI training suite
• Hybrid working with no core hours
• Substantial support for career progression
• 25 days annual leave moving to 30 days in annual increments
• You will also get 8 days public leave and 1 day privilege leave

How to apply

Click the 'Apply now' button and complete the technical sections and upload an anonymised copy of your current CV.

For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below.

Please note after the sift stage, candidates may be placed on hold due to a high volume of applications.

For further information around the Civil Service recruitment process, please visit our civil service careers page - IPO – Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk)

Person specification

For a thorough understanding of the role and general day to day duties, please refer to the attached Role Profile.

Alternatively, If you require job-specific information, please contact Dominic Read.
E-mail: dominic.read@ipo.gov.uk
Telephone: 01633 433189

Behaviours

We'll assess you against these behaviours during the selection process:

• Developing Self and Others
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Designing strategically
• Iterative Design