Senior Interaction Designer - MHCLG - G7

Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people’s lives. 

Whether it's through the homes we live in, the work of our local councils, or the communities we’re all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you’re thinking of joining us, there’s never been a more exciting time. 

We have over 3,500 staff who are based in 20 offices across the UK. 

The Senior Interaction Designer will be part of our Elections Digital team at MHCLG. It’s an exciting time to improve and expand the electoral services in Public Beta to meet users’ needs better.

The Elections Directorate is a welcoming and inclusive team. We are responsible for a challenging and dynamic portfolio, always in the public eye, covering electoral policy and law and development and delivery of a suite of digital services, including Register to Vote. 

We are at the start of an exciting new programme of work to implement key manifesto commitments set out by the new Government, through primary and secondary legislation, and digital and operational delivery. The commitments include:  

• Increasing engagement of young people by enfranchising 16- and 17-year-olds. 
• Improving voter registration to increase the number of people correctly registered to vote. 
• Reforming voter identification rules to improve accessibility for all electors. 

We need to improve the understanding of the users and their needs, assess the users’ experience of our services and test design ideas, focusing on people with disabilities and people who don’t have access to the internet or lack the skills or confidence to use it. Your work will benefit millions of people use our services each year to vote in the UK.

We particularly welcome candidates from an ethnic minority background and other underrepresented groups to apply, as we work to continually improve our ability to represent the places and communities we support through our work. 

Find out more about what it's like to work in a digital, data and technology role at MHCLG  including our culture, ways of working, career progression and staff benefits. You can also read the MHCLG Digital blog to learn about the work we're doing. 

Job description

Interaction Designers are key figures in our team. They help us find the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. Their skills helps our team design services that meet user needs and achieve their intended outcomes.

As a Senior Interaction Designer, you'll:

• work with minimal support and can influence and mentor others
• help set direction and embed good practice within teams
• design usable and inclusive interfaces that meet user needs
• design inclusive services that meet a wide range of access needs
• use research and data to develop, test and iterate multiple design ideas
• follow the GOV.UK Design system, the Service Manual and the GOV.UK Style guide
• have a deep understanding of the design components and patterns in the different services

Person specification

We will use the essential criteria below to evaluate you during the recruitment process. Make sure your CV and cover letter details how you meet the criteria.

As a Senior Interaction Designer, you'll have experience of:

• prototyping usable interfaces that meet user needs
• explaining clearly design problems, ideas and decisions
• designing inclusive services that meet a wide range of access needs
• using research and data to develop, test and iterate multiple design ideas
• involving the right people throughout the design process
• giving and receiving constructive feedback
• using Figma, the Service manual, the GOV.UK Design System and the GOV.UK Style guide