Head of Content Publishing

What you'll do

You’ll ensure GOV.UK content is accurate, relevant, and usable. You’ll be responsible for content production, quality assurance, and lifecycle operations across the 10,000 most-visited, highest-value GOV.UK pages. 

You’ll strengthen strategic partnerships with our stakeholders in other government departments. And you’ll have oversight of the 50-strong team of GOV.UK content designers that service the mainstream content estate. 

Reporting to the Deputy Director for Content, you’ll work closely with the Head of Content Development and will be an integral member of the GOV.UK Content Leadership Group and the Heads of GOV.UK community, and will help set and assure direction and strategy for GOV.UK’s multi-disciplinary product feature teams.

As the Head of Content Publishing you will:

• oversee production, distribution, management, and retirement of information across the GOV.UK domain
• work closely with the Head of Content Development to set and assure the GOV.UK content strategy, standards, and style guides for all GOV.UK owned and operated channels
• define and communicate a clear vision and strategy for the GOV.UK content design service 
• establish and measure meaningful Objectives and Key Results to direct and assure service performance
• use data and insight to measure the impact and target the work of GOV.UK content designers
• work closely with content publishing leaders in other government departments to assure content quality and prioritise GOV.UK content design support across strategic government priorities
• use data and insight to identify and prioritise improvements that will innovate and scale the GOV.UK content publishing model
• work closely with multidisciplinary teams across GOV.UK to implement and assure improvements to the GOV.UK content publishing model and user experience
• provide functional leadership to the content designers that work across all GOV.UK functions, working closely with GDS’ Head of Content Profession to oversee recruitment, retention and development of content design practice in GOV.UK

Who you are

We're interested in people who have experience:

• leading large content design and / or publishing teams and operations to produce user-centred, data-informed and accessible content at scale
• leading teams to develop innovative, impactful content strategies that deliver measurable benefit to user needs and business priorities
• establishing and embedding a data-driven culture, using data and insights to measure performance, target priorities, and identify improvements to content operations
• operating in and influencing direction of multi-disciplinary functional senior management teams, with proven ability to balance narrow interests with business needs and to reconcile tactical goals with strategic objectives
• building effective relationships with diverse and demanding stakeholders, influencing at senior levels, and monitoring and evaluating complex sets of interactions across multiple levels, teams and organisations.