Junior Content Designer
Government Digital Services -
Who we are
At the Government Digital Service (GDS), our mission is to build a simple, joined-up and
personalised experience of government for everyone. Using our unique position at the
centre of government, we develop services that work for the user, however complex the
underlying systems may be. We believe that ensuring things work for end users is the
only way to realize the efficiencies that come with digital transformation.
Our focus is on delivering five missions in the following areas:
GOV.UK as the single and trusted online destination for government information and services
Joined-up services that solve whole problems and span multiple departments
A simple digital identity solution that works for everyone
Common tools and expert services
Joined-up data across departments
You can read more about these missions and our vision for the transformation of
government in our 2021-2024 strategy.
What you’ll do
As a Junior Content Designer, you’ll:
respond to content requests that come in from the public and government, and work with your team to meet our service-level commitment
create, iterate and manage user-centred content using analytics, user feedback, user research and other sources of information, as well as contributing to content principles, improvements and patterns
work in your team to identify user needs, write and map user stories, design content plans, create and publish content
collaborate effectively with relevant stakeholders, making sure appropriate policy and legal checks within other parts of government happen, and that content is published quickly and efficiently
contribute to the GDS content community and the cross-government content community
Who you are
We’re interested in people with skills and experience in:
Content design: you must have experience creating, iterating and managing user-centred content.
Using insights and analytics: you should know how to use analytics, user feedback, user research and other sources of information to make decisions about content and how to improve it.
Prioritisation: you must have the ability to coordinate a number of projects simultaneously and adapt to changing priorities; you must be able to work to tight deadlines and under pressure.
Stakeholder management: you should know how to work with stakeholders / clients to understand their issues while maintaining content quality.
Content publishing tools: you must have experience of using content publishing tools to publish digital content online.
Please note: if we receive a high volume of applications we will shortlist against the leading criteria:
content design
How you’ll be assessed
In the Civil Service, we use our Success Profiles. For each role we advertise we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. We will be looking at your experience, career history and achievements that are relevant to the specific job role. For this role we will be assessing your ability, strength, experience, technical/specialist skill and behaviours: the following behaviours are the most relevant:
working together
delivering at pace
changing and improving
communicating and influencing
The selection process consists of:
an application screening process
a task
an interview
We are an equal opportunity employer and value diversity at our company. We do not
discriminate on the basis of race, religion, colour, national origin, gender, sexual
orientation, age, marital status or disability status.
You’ll need to send us a CV and cover letter. Your application will not be considered if you do not provide a cover letter.
Your CV should show us your work history and previous experience. It should be well structured, succinct and written in clear language.
Your cover letter should give examples of how your skills and experience match those needed for this role.
Find out more about content design at GDS and how to apply.
Location: - York, Manchester, Bristol, London, Birmingham, Glasgow
GDS offers hybrid working for all employees. This means that everyone does some working from home/remote working and also spends some time in their local office. You will agree to your hybrid working arrangement with your line manager in line with your preferences and business needs.