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Junior Content Designer

Government Digital Services -

Full-time (Permanent)
£34,550- 38,580 London £32,000 - £35,794 National
Published on
2 March 2022
Deadline
26 March 2022

Who we are

At the Government Digital Service (GDS), our mission is to build a simple, joined-up and

personalised experience of government for everyone. Using our unique position at the

centre of government, we develop services that work for the user, however complex the

underlying systems may be. We believe that ensuring things work for end users is the

only way to realize the efficiencies that come with digital transformation.


Our focus is on delivering five missions in the following areas:


GOV.UK as the single and trusted online destination for government information and services

Joined-up services that solve whole problems and span multiple departments

A simple digital identity solution that works for everyone

Common tools and expert services

Joined-up data across departments


You can read more about these missions and our vision for the transformation of

government in our 2021-2024 strategy.

What you’ll do

As a Junior Content Designer, you’ll:

  • respond to content requests that come in from the public and government, and work with your team to meet our service-level commitment

  • create, iterate and manage user-centred content using analytics, user feedback, user research and other sources of information, as well as contributing to content principles, improvements and patterns

  • work in your team to identify user needs, write and map user stories, design content plans, create and publish content

  • collaborate effectively with relevant stakeholders, making sure appropriate policy and legal checks within other parts of government happen, and that content is published quickly and efficiently

  • contribute to the GDS content community and the cross-government content community


Who you are

We’re interested in people with skills and experience in:

  • Content design: you must have experience creating, iterating and managing user-centred content. 

  • Using insights and analytics: you should know how to use analytics, user feedback, user research and other sources of information to make decisions about content and how to improve it.

  • Prioritisation: you must have the ability to coordinate a number of projects simultaneously and adapt to changing priorities; you must be able to work to tight deadlines and under pressure. 

  • Stakeholder management: you should know how to work with stakeholders / clients to understand their issues while maintaining content quality.

  • Content publishing tools: you must have experience of using content publishing tools to publish digital content online.


Please note: if we receive a high volume of applications we will shortlist against the leading criteria: 

  • content design

How you’ll be assessed

In the Civil Service, we use our Success Profiles. For each role we advertise we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. We will be looking at your experience, career history and achievements that are relevant to the specific job role. For this role we will be assessing your ability, strength, experience, technical/specialist skill and behaviours: the following behaviours are the most relevant:

  • working together

  • delivering at pace

  • changing and improving

  • communicating and influencing


The selection process consists of:

  • an application screening process

  • a task

  • an interview


We are an equal opportunity employer and value diversity at our company. We do not

discriminate on the basis of race, religion, colour, national origin, gender, sexual

orientation, age, marital status or disability status.


You’ll need to send us a CV and cover letter. Your application will not be considered if you do not provide a cover letter. 

  • Your CV should show us your work history and previous experience. It should be well structured, succinct and written in clear language. 

  • Your cover letter should give examples of how your skills and experience match those needed for this role. 

Find out more about content design at GDS and how to apply.

Location: - York, Manchester, Bristol, London, Birmingham, Glasgow

GDS offers hybrid working for all employees. This means that everyone does some working from home/remote working and also spends some time in their local office. You will agree to your hybrid working arrangement with your line manager in line with your preferences and business needs. 

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