Lead Outcome Technology Delivery Manager (Head of Cyber Security Delivery)

About the job

Job summary

The role sits within Home Office Cyber Security (HOCS) within Digital, Data and Technology (DDaT) under Corporate & Delivery within the Home Office. 

HOCS provide a central cyber security function for the whole of the Home Office. HOCS work across the department to identify cyber security risks and find resolutions to manage those risks until deemed acceptable.

As a Head of Cyber Delivery, you will coordinate across multiple delivery teams to deliver a large and complex business outcome to improve the security posture of the Home Office. You will be expected to deliver to cost and quality standards, managing risks and dependencies across multiple teams, rather than acting as a dedicated member of a single product delivery team. You will also leverage supplier frameworks where necessary and own senior stakeholder relationships, using your ability to influence and translate technical security concepts. 

You will be expected to work with flexibility, selecting and applying techniques from different delivery methodologies depending on the requirements of the business outcome you are working towards. You will use your experience of working in security, technology and / or a digital environment to get the best out of the delivery teams and drive continuous improvement. 

You will be responsible for identifying and implementing appropriate governance mechanisms for your cross-cutting deliveries, advising on how any existing governance processes can be complimented. You will recommend and agree optimal decision-making thresholds with key stakeholders and lead on ensuring that timely decisions are made across multiple teams to ensure successful delivery. 

You will work with multiple senior stakeholders across the organisation, including drivers of Home Office policy, members of the DDaT community and colleagues in Home Office Commercial where contracts need organising and negotiating. As a leader within the delivery community, you will provide technical leadership, guidance, and support to others. 

You will also be expected to drive contributions to DDaT and cross-government communities of practice, sharing your knowledge, setting good practice and providing an example of what good looks like. 

Job description

Your main day to day responsibilities will be: 

• Taking insight from individual delivery plans to translate a complex product roadmap for an end to end outcome into a delivery plan, ensuring appropriate sequencing of the work across teams
• Identifying and implementing appropriate governance mechanisms to support complicated delivery, enabling timely decisions, and preventing governance duplication
• Balancing central delivery oversight and governance with local accountability for delivery within the product team
• Delivering in line with capacity and availability of many product teams, leveraging supplier frameworks and managing budgets and spending to make informed decisions on resources and team profiles
• Owning senior stakeholder relationships across the business, influencing Product Managers across many teams in order to achieve business outcomes 
• Ensuring quality is considered in all trade-offs and conversations in planning and delivery, understanding the potential impacts on quality of demands placed on product delivery teams
• Using your delivery expertise to actively manage risks, issues and dependencies across multiple delivery teams, acting as the final escalation point for risks raised by the delivery teams
• Using feedback loops, data analysis and experiments to iteratively improve the outcome being delivered
• Act as an effective and collaborative member of the Home Office Cyber Security (HOCS) Senior Management Team
• Working with the Head of Role for Delivery to define delivery strategies at department or organisational level, aligning to business goals.

Other day to day activities 

You will also be expected to carry out the following day to day activities:

• Conducts project status with CISO in support of strategic goals
• Identifying and driving forward the development of delivery capabilities within the delivery organisation, including continuous professional development and exploitation of new and emerging industry leading techniques and approaches 
• Demonstrating a strong understanding of which elements of a delivery methodology would best work within a given context to deliver successfully 
• Provide support and guidance to more junior members of the delivery community.

Person specification

Essential Skills

You’ll have a demonstrable passion for delivery with the following skills or some experience in:

• Delivery of cyber security improvement programmes
• Ability to balance multiple competing priorities and coordinate across multiple delivery teams to deliver value 
• Working at senior leadership level, establishing and maintaining extensive stakeholder networks across the organisation and actively engaging other senior leaders to gain understanding and buy-in on complex strategies and technical plans
• Strong financial management skills in order to leverage budget, prioritise business needs and make key decisions
• Creating and maintaining an overall delivery plan that highlights forecasts/estimates and confidence levels, whilst taking into account the many individual delivery plans
• Using experience of technology delivery and technical practices to help translate technical concepts to non-technical stakeholders 
• Applying previous experience to identify, understand and analyse key metrics in order to improve team delivery
• Sufficiently understanding an organisation to identify the right people who can make the right decisions and at the right time, defining what good governance looks like within a delivery context
• Acting as the Delivery Manager for one or more delivery teams at the same time through a complete delivery lifecycle (prepare, deliver, improve)

The skills listed below are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework). Please see below for the relevant skills required for your role:

Strategy and Architecture

• Information Strategy
• Governance – level 4 
• Business Strategy and Planning
• Financial and Commercial Management – level 4
• Business Risk Management (BURM) – level 4

Change and Transformation

• Business Change Implementation
• Project Management (PRMG) – level 5

Skills and Quality

• Quality and Conformance
• Quality Management (QUMG) – level 3

Relationships and Engagement

• Stakeholder Management
• Relationship Management (RLMT) – level 6

Desirable Skills

Ideally you will also have the following skills or some experience in:

• Providing support for more junior members of the community in working with multiple delivery teams to deliver against business outcomes 
• Contributing to a Community of Practice
• Presenting at conferences / meetups

Presentation

At interview Candidates will be required to deliver a brief presentation. You will have the opportunity to prepare prior to interview. Further details will be provided closer to the scheduled interviews.

Qualifications

• A qualification in a recognised delivery methodology (e.g. Scrum, Lean Kanban, SAFe, Prince 2)
• Relevant security/technical delivery management or security/technical project management experience

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Leadership
• Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

• Governance – level 4
• Business Risk Management (BURM) – level 4
• Project Management (PRMG) – level 5
• Quality Management (QUMG) – level 3
• Relationship Management (RLMT) – level 6

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Please find more information here - Benefits - Home Office Careers

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

As part of the application process, you will be asked to provide a CV and Personal Statement (1000 words).

Further details around what this will entail are listed on the application form.

Please note your personal statement should be aligned to concisely explain your motivation for applying to this role, whilst demonstrating your skills and experience and detailing how you meet the essential criteria as listed in the job advert.

The sift will be based on your CV and Personal Statement.

Candidates shortlisted will be invited to a blended interview where you will be asked questions based on your Experience, Behaviours and the Technical Skills from the SFIA framework.

At interview Candidates will be required to deliver a brief presentation. You will have the opportunity to prepare prior to interview. Further details will be provided closer to the scheduled interviews.

Sift and Interview Dates

Sift will be commencing from 10th May 2023

Interviews will be commencing 24th May 2023

Please note interview will be carried out virtually using Microsoft Teams.

Further information

Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement. 

If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful.

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV.  A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

A reserve list may be held for a period up to 12 months from which further appointment may be made.

Hybrid Working

This role can be based in any of the advertised locations/regions, with an occasional travel required. You will be located in a regional office and under Home Office hybrid working practices you will be required to attend a Home Office workplace on an average of 40% of your working hours. Successful candidates will be able to obtain further information from their line manager.

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

If you are invited to an interview you will be required to  bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare.

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs

Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

See our vetting charter.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals