Technology Delivery Manager

These roles sit in End User Compute & Collaboration (EUC&C), within Collaboration and Voice & Video, who are responsible for all Home Office end user services, including the provision and support of devices, development and support of applications and business critical services. For example, video conferencing, contact centre platforms and M365 applications such as MS Teams, SharePoint, OneDrive and Outlook.

As a Technology Delivery Manager, you will be responsible for a single delivery team working to deliver a product within agreed timescales, to cost and quality standards. You will form a partnership with a Product Manager in order to deliver value against the product vision. You will also work with a variety of stakeholders, translating technical concepts where necessary.

What You'll Do:

• Translating product roadmaps and features into an achievable delivery plan, considering the people and skills required and predicting milestones based on forecasts where possible.
• Delivering in line with your team's capacity and availability, developing an understanding of the relevant frameworks to leverage supplier needs when necessary, and budgeting effectively for resourcing requirements.
• Actively managing risks, issues, and dependencies for your delivery team, acting on delivery data and adapting ways of working to mitigate risks.
• Partnering with a Product Manager to develop communication approaches so you can effectively engage with and influence relevant stakeholders, translating technical concepts to non-technical stakeholders.
• Monitoring trends in team performance and effectiveness, and engaging and motivating the team as required.
• Using feedback loops, data analysis, and small experiments to iteratively improve the product, service, and ways of working within the delivery team.

Essential skills:

• Creating and maintaining a plan that highlights forecasts/estimates and confidence levels.
• Using experience of technology delivery and technical practices to help translate technical concepts to non-technical stakeholders.
• Using people management skills to set individuals up for success and help create an effective team environment.
• Using metrics and previous experience to identify, understand and improve delivery performance challenges.
• Adapting approaches to different phases of the delivery lifecycle.
• Managing budgets and commercial supplier relationships when necessary.

Why join us:

At the Home Office, your work has real-world impact, shaping the safety and security of millions. We offer:

• Meaningful Work: Contribute to critical national security and public service initiatives.
• Career Growth: Benefit from tailored development frameworks and professional communities.
• Flexible Working: Balance your professional and personal life with hybrid work options.
• Diversity and Inclusion: Join a workplace where your unique background and talents are celebrated.

Benefits include:

• Exceptional pension: Employer contribution of 28.97%.
• Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King's Birthday.
• Flexible working: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60% on-site).
• Learning and development: Access to training, technical accreditations, and funded qualifications (subject to approval).
• Recognition and inclusion: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.

Learn more about our benefits: Benefits - Home Office Careers

Additional Information:

• This role requires SC clearance. To meet national security vetting requirements, you must typically have been resident in the UK for at least five years. Unfortunately, we cannot sponsor visas.