Technology Delivery Manager
Home Office Digital, Data and Technology - Manchester
Manchester
The Home Office Networks and Infrastructure (N&I) Delivery team manages the execution of network/Infrastructure projects to meet customer demands and deliver on departmental strategy. By implementing robust delivery governance across the portfolio we reduce risk, maximise efficiency and ensure technical and security compliance. Proactive engagement is essential to assess and evaluate each project and demand, working closely with engineering team members and key stakeholders such as Home Office, Home Office Cyber Security, Networks & Infrastructure, Senior Management Team, customers, and suppliers. The work we do delivers services across the Home Office maintaining vital capability and systems critical to national security.
As a Technology Delivery Manager, you will be responsible for delivering projects within agreed timescales, to cost and quality standards. Depending on work allocation, you may be responsible for multiple concurrent smaller projects or a single larger team delivering a more complex project.
You will manage relationships with customer contacts and senior stakeholders, understanding the N&I strategic direction to deliver value against the strategy and against customer requirements. You will be expected to work with flexibility, selecting and applying appropriate delivery techniques as required. You will be responsible for getting the best out of the team, providing support and protecting them from external influences that may affect successful delivery.
What you'll Do:
- Translating customer requirements and departmental strategic objectives into delivery plans, considering the people and skills required for each delivery team and using delivery data to set milestones and make commitments based on forecasts
- Delivering in line with your team's capacity and availability, developing an understanding of the relevant frameworks to leverage supplier needs when necessary, and budgeting effectively for resourcing requirements.
- Actively managing risks, issues, and dependencies for your delivery team, acting on delivery data and adapting ways of working to mitigate risks.
- Forming effective relationships and developing communication approaches so you can engage with and influence relevant stakeholders, translating technical concepts to non-technical stakeholders.
- Monitoring trends in team performance and engaging and motivating the team as required.
- Acting as a member of the N&I Delivery team, contributing to the overall continuous improvement effort to enhance our service offering and improve our processes.
Essential skills:
- Acting as the Delivery Manager for one or more delivery teams through a complete delivery lifecycle.
- Creating and maintaining a plan that highlights forecasts/estimates and confidence levels.
- Using people management skills to set individuals up for success and help create an effective team environment.
- Using metrics and previous experience to identify, understand and improve delivery performance challenges.
- Adapting approaches to different phases of the delivery lifecycle.
- Managing budgets and commercial supplier relationships when necessary.
Why join us:
At the Home Office, your work has real-world impact, shaping the safety and security of millions. We offer:
- Meaningful Work: Contribute to critical national security and public service initiatives.
- Career Growth: Benefit from tailored development frameworks and professional communities.
- Flexible Working: Balance your professional and personal life with hybrid work options.
- Diversity and Inclusion: Join a workplace where your unique background and talents are celebrated.
- Learn more about our benefits: Benefits - Home Office Careers
Additional Information:
- This role requires SC clearance. To meet national security vetting requirements, you must typically have been resident in the UK for at least five years. Unfortunately, we cannot sponsor visas.