Volunteer & Community Manager (part-time or freelance)

The Volunteer & Community Manager will be responsible for reinforcing and growing MadLab’s existing volunteer base to support the Click into Employment: Click into Community programme. You will recruit and coordinate volunteers - ranging from grassroot freelancers to industry professionals - from Stockport and Greater Manchester’s rich tech ecosystem. The ideal candidate will possess strong interpersonal skills and a commitment to digital inclusion. 

This role will help source and arrange work experience for participants and will have good knowledge of local tech businesses, meetups and other networks. You will play a pivotal role in fostering a vibrant and engaged environment that serves participants of Click into Employment: Click into Community, and establishes a symbiotic relationship between the programme and wider community.  

Fixed-term contract ending March 2027, 0.4 FTE - 15hrs/week

We're accepting applications from candidates looking to work with us on a freelance or part-time basis. We are committed to working with the successful candidate to offer flexible working arrangements that suit their needs.

About Click into Employment: Click into Community

Click into Employment: Click into Community is a 360-degree programme supporting young people from diverse backgrounds to gain confidence, develop skills and secure employment in the tech industry. Click into Employment feeds into Click into Community, providing pathways for users to strengthen their skills, confidence, and motivation at every stage.

Partner organisations for this programme include University College London’s Institute of Education (MadLab is a partner in its long-term programme, Making Spaces), Beacon Counselling, and Stockport Council.

Person specifications

We value diverse experiences and welcome applicants with transferable skills. We encourage you to apply even if you don’t match the job specifications perfectly. 

• Proven track-record and experience in volunteer management or community building

• Excellent communication and interpersonal skills

• Ability to develop good relationships with a diverse range of people, both at a public and senior professional level 

• Ability to run group sessions and develop training materials

• Good oral and written communication and ability to produce progress reports using relevant statistical data

• A sound understanding of safeguarding, confidentiality, data protection and information governance

• Strong organisational and management skills, along with adequate IT skills

• Ability to work independently and collaboratively in a fast-paced environment

• Committed to equal opportunities and to developing the MadLab’s values of inclusion and engagement 

• Familiarity with tech learning programs, coding bootcamps, or similar initiatives

• Experience and knowledge of supporting vulnerable people and/or those with complex needs

• Commercial knowledge, experience and understanding of industry, including training needs

In order to reflect the diversity of our learner cohorts in our teaching staff, we particularly welcome applications from underrepresented groups, including women, individuals from different ethnic backgrounds, LGBTQ+ individuals, people with caring responsibilities and those from diverse socio-economic backgrounds. A demonstrated ability to fulfil the role and a positive attitude are highly valued. 

Read the full job description here