Digital Marketing Account Manager (PPC)

The role…

You’ll be responsible for the client relationships! The Account Manager is highly sought-after position at novi.

“Here at novi.digital we possess an extremely high retention client rate by ensuring that all of our clients are properly looked after, we do this by putting our people first. Our team is our biggest and best asset”

Reporting directly to the Director of Client Services, you will be responsible for the management of several client accounts and their campaigns which will consist of PPC, SEO and Paid Social. As part of the day-to-day responsibilities, you will assist with strategy, reporting, research and implementation of the client’s digital marketing campaigns. The role requires that you have the ability to communicate effectively with the rest of the team and with clients whether this is face-to-face meetings, by phone and via email.

It is also important to our success that we assist our team in every way possible through on-going training and support. As a result, we are keen to find someone that would like to be part of a close-knit team that is willing to learn and develop their skills for a long-term career in digital marketing. The ideal candidate will know the importance of building rapport in order to form a professional relationship. For us it is not just about managing client expectations, it is about exceeding them. It is extremely important that each and every customer is given the highest priority and that they are seen as a long-term client.

As an agency we have a strong client base and reputation with a solid rooting in the digital marketing sector, our primary focus is improving sales and generating business for our clients and we are looking for someone that has that same belief.

It is not enough to just have industry expertise; you must also possess excellent organizational skills to handle a range of projects effectively. It’s our passion to build trusted relationships with our client partners and truly understand their business. You will be comfortable talking to and advising clients while using data to back up your recommendations, choosing the right medium to communicate your ideas. From Excel to PowerPoint you will be confident in using these tools to best effect. You will view servicing a portfolio of clients (in a variety of industries) as an exciting challenge! Your strategies will be measured in terms of ROI and delivered against your client’s goals.

Key Responsibilities –

• Provide digital strategy advice to clients
• Client account management
• Stay up to date with strategy development and digital technology
• Assist with identifying and improving brand awareness
• Plan, build and implement digital marketing strategies
• Monitor and report on project status and budget whilst keeping scope and timelines in check
• Translate requirements into tasks and deliverables
• Monitor and manage projects and priorities
• Proactively develop relationships with prospective businesses
• Sell products by establishing contact and developing relationships
• Manage and qualify leads to maximise conversion into opportunities
• Pursuing new sales prospects, negotiating deals, and maintaining customer satisfaction

Ideal Attributes –

We are looking for somebody with drive and passion and the ability to work as part of a diverse team. An individual with experience, expertise, and commercial acumen in the latest PPC strategies. Finally, one of your greatest strengths is your ability to research and manage multiple projects at once in a fast-paced environment, thanks to your keen attention to detail and organizational skills.

Required Skills –

• 2+ years of PPC management experience
• 2+ years of experience in Digital Marketing including good working knowledge of PPC & SEO
• Use of Google Ads, Google Analytics, Search Console and other PPC management tools
• Experience of tools such as Moz, SEMRush
• Excellent verbal and written English
• Proficient in Excel and PowerPoint
• Financial Acumen
• Experience in developing a content strategy
• A confident communicator at all levels
• Good numeracy skills
• Commercial awareness
• Previously worked in a digital marketing agency
• Experience in digital technologies and tactics
• Ability to learn our products and demonstrate them to clients.
• Account management experience

Desirable –

• Clear track record of achieving targets in a commercial/client-facing or sales environment
• Bachelor’s degree or Digital Marketing Qualification
• Google Ads Certifications
• Google Data Studio

Behaviours –

• Always curious – you love to ask what, why and how
• Showing Initiative – you enjoy finding answers and taking responsibility
• Integrity – honesty, transparency and respect are at the core of how you operate
• Make Impact – you thrive in delivering great service and great results
• Teamwork – you know that teams are stronger when they pull together

Benefits –

• Remote working
• Flexible working
• Coaching & mentoring
• Personal development plan
• Bonus scheme
• Competitive commission structure

Salary up to £30k depending on experience + Commissions and bonuses

Our Company:

novi.digital is dedicated to sustainable growth for people and organisations. We are looking for a dedicated individual to be a part of this.

We are focused on making the world a better place, with the 3 P’s in mind: People, Planet and then Profit.

At novi.digital we will support you through you through your career development with regular catch ups, personal development plans and apprasials. You will be given opportunities for further learning and wider experiences to support you in achieving your own personal goals. At novi.digital your voice would be heard and we place employee wellbeing at the top of our priorities. At novi.digital we also offer you the opportunity to work on a charity of your choice for 1 hour a week or 4 hours a month. We welcome new ideas of how we can support our employees to achieve their aims and have more job satisfaction and happiness at work. If you believe you would be a success in this role and want to work as part of our collaborative team, please submit your CV. If you have any questions about the role, your responsibilities or novi.digital, please call our phone numbers in the footer and ask for recruitment team.

What’s next?

Give us a call or drop us an email. Our details are shown below and are also available on our contact page. So what are you waiting for? Start defining your career!

We are committed to providing equal opportunities for all candidates at novi.digital. We believe in promoting diversity and inclusivity in our workplace and do not discriminate based on factors such as race, colour, religion, gender, sexual orientation, age, national origin, or disability, as protected by the Equality Act 2010. We encourage all qualified candidates to apply, and we evaluate each applicant fairly and without prejudice. We believe that by offering equal opportunities, we can attract the best talent and foster a positive and productive work environment for all employees.