Team Administrator

Please note this role will close at 00.01 on 8th August so we advise making your application by midnight on the 7th August.

About Ofcom

Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.

Our culture is clear – we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom.

We focus not only on what we do, but how we do it. We pride ourselves on being an organisation of people who genuinely care about helping others.

About Ofcom

As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.

Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

About the team you’ll be part of

Almost every part of our lives is now online. As well as bringing many benefits, there are also real risks posed online by harmful or illegal activity – from hate speech to bullying and harassment to child sexual exploitation, and more. The UK Government has appointed Ofcom as the new regulator for online safety. There has never been a more meaningful time to join Ofcom on our mission to create a safer life online.

The purpose and scope of the role

As Team Administrator, you will provide proactive and effective general administrative support to the Online Safety Group, including reactive diary support to several members of the management team. This role will ensure the smooth running of the Group by providing key administration support which will allow colleagues to carry out their day-to-day work effectively. This role is maternity cover (12 Month FTC).

Your Key Responsibilities

• Diary support to Principals – setting up regular and ad hoc meetings (internal and external) and rescheduling meeting clashes. Booking rooms and catering for internal/external meetings.
• Support to project workstreams e.g. setting up regular project meetings and large workshops.
• Arrange UK and international travel and accommodation for the team, including processing payments and keeping a record of travel expenses to ensure appropriate use of the teams’ travel budget.
• Book all external training and conference attendance, including raising purchase orders and processing payments.
• Recruitment support – scheduling interviews, creating interview packs, welcoming candidates and supporting with inductions.
• Co-ordinate the onboarding and leavers process including updating org charts, welcome packs, DLs and forwarding all relevant meetings.
• Proactively update internal team databases and Sharepoint sites.
• Support the organisation of sub-team away days and social events.
• Point of contact for all general admin queries.
• Work closely with the wider admin team and provide cover when needed.
• Flexibility to take on ad hoc projects/work

The skills, knowledge and experience you’ll need for success

• Articulating Ideas: Express your ideas, thoughts, and information in a clear and concise manner, ensuring messages are understood by everyone.
• Forming Relationships: Build and nurture positive relationships with people inside and outside the organisation.
• Executing Plans: Organise tasks and set clear goals, managing resources wisely, while keeping an eye on progress.
• Harmonising Work: Work effectively with others, creating an honest team environment and sharing valuable information and resources.

At Ofcom we prioritise inclusive and diverse recruitment in order to truly reflect the society we represent.

Where positions are listed as full time, we remain open to reduced hours, part-time arrangements, job shares and other flexible working options from day one of employment. We warmly welcome applications from candidate returning to work after a break – for whatever reason.

As a disability confident employer, we offer interviews to any disabled applicant who meet essential criteria for advertised roles. Learn more about the scheme here.

If you need information in an alternative format or have specific preferences, please contact our recruitment team.