Digital Analyst

Digital Analyst
£38,000 to £44,000 plus great benefits (Work Level 6A)
12-month secondment/FTC
Manchester city centre (hybrid working)

We’re open to applications from candidates who may require flexible working arrangements. There’ll be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage.

Please be aware Co-op does not offer visa sponsorship for this role

We’re looking for a Digital Analyst to join us on a 12-month fixed-term contract in Manchester to help us understand what our digital and online customers think, feel, and do. We’ll look to you to use range of web analytics tools to provide data-driven recommendations that advise decision making across Co-op. In this role you’ll work in a hybrid way – splitting your time between home and the office (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy).

What you’ll do

• Analyse and understand our customer’s digital and online behaviours
• Provide regular and ad-hoc reports and data-driven recommendations to internal and external partners
• Lead on the implementation and optimisation and use of digital analytics tools (e.g. Google Analytics 4, Google Tag Manager, Content Square, SessionCam etc)
• Use tag management to set up event and campaign tracking
• Help to develop and coach teams in the use of digital analytics tools

This role would suit people who have

• Experience in a Digital Analytics role
• Experience using web analytics tools (e.g. Google Analytics 4, Google Tag Manager)
• A solid understanding of social media, SEO, attribution strategies, and data tools
• Strong analytical and problem-solving skills
• Good communication and collaboration skills, with the ability to translate technical language for a non-technical audience

Why Co-op?

If you’ve got the skills and experience we’re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You’ll also get:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream – a money management app that gives you access to a percentage of your pay as you earn it

We know that some candidates are less likely to apply for a role if they don’t meet all the criteria in the job description. At Co-op, we're committed to building a diverse and inclusive working environment, so if you'd like to apply for this role but your experience doesn't quite meet every point, we'd still encourage you to apply. You may be just the right candidate for the job or other roles we have available.

Building an inclusive work environment

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.