Data Analytics & BI Visualisation Manager

At Pets at Home Group we’re constantly adapting to transform pet care. Our transformation programme is shaping, building and delivering our next generation holistic pet care service. Our goal is a fully personalised customer experience that integrates pet care across store, multi-channel and vets to deliver a seamless service. The ambition, scale and variety of our work sets us apart, and we’re backed by unprecedented investment.

Analytics is becoming the lifeblood of our Pet Care ambitions across the Group. We have established, and continue to build, an internal analytics capability (our Pet Care Analytics Group) that is creating value by helping us all to make better decisions that improve pet welfare, enables a brilliant customer experience and optimises the working life of our colleagues and partners.

About the role

As Data Visualisation Manager, you will be working in the Reporting and Visualisation function, leading a small team collaborating across all levels of the Pet Care Analytics Group to manage the demand for Reports and Visualisation.

You will engage with key business partners and our internal product owners to plan and manage the team’s activities. You will make sure we have the right people, skills, and tools to deliver on our priorities.

We’re transitioning to Tableau across the Group and so you will lead this change across the team and wider business.

We can offer hybrid working from either of our support offices based in Handforth (Cheshire) or Swindon.

About you

You’ll have a blend of technical proficiency and people management experience.

Ideally your technical background would encompass experience of building Tableau reports and data visualisations, maintaining and administering a Tableau environment as well excellent stakeholder management.

You’ll also have a background of shaping and managing a reporting environment, BI Team and their delivery of ‘best in class’ reports and visualisations.

Further key experience includes;

• A good level of knowledge and understanding of data warehouse design and best practices
• Proven experience to see and know what “good” looks like when it comes to people, processes and technology within BI services
• Advanced knowledge and experience of managing BI platforms and tools (specifically Tableau and GCP Big Query, although other relevant experience considered e.g. Business Objects, Looker, Qlik, Thoughtspot, PowerBI, Redshift, Snowflake, SSIS)
• Advanced level of knowledge and understanding of coding syntax and query languages e.g. SQL
• Experience with cloud platforms (e.g. GCP, AWS, Azure, etc.), big-data design and toolset & software engineering principles is desirable

Our diversity and inclusion vision is that everyone is welcome and feels part of our group. If you think you’re a good match to what we are looking for, and you share our belief that together ‘we’re better with pets’, we’d like to hear from you, whatever your background or circumstances.

About our purpose

Far more than a retailer, Pets at Home Group is the UK’s leading pet care specialist, fulfilling every possible pet and owner need, from food and accessories to grooming and vet services. Since 1991, we’ve been building a business around pets and their owners and we’ve set our sights on becoming the best pet care business in the world. Join us now and you can be part of that journey, developing your future as we develop ours. This is a place where you can take pride and passion in your work within an inspiring, professional team that’s focused on supporting pets and their owners to live happier lives together.

We’re driven by the wellbeing of pets and we make sure we look after our people too. We depend on your commitment and innovation, and reward it with competitive pay and comprehensive benefits. Together we’ll create the future of pet care.