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A Day in the Life of a Lead Business Analyst, Rosie, Home Office

Ever wondered what it's like to work at one of Greater Manchester's leading tech employers or what specific job roles get up to each day?

Rosie  is a Lead Business Analyst at Home Office.

We spoke to her to find out more about this role, her experience at Home Office and what an average day looks like.

Name: Rosie

Company: Home Office


Job Title: Lead Business Analyst


How did you get into your current role? 

I had just left school and was keen to work somewhere with a strong sense of purpose. I joined back in February 2019 on an apprenticeship program in the Digital, Data and Technology (DDaT) department and haven’t looked back since. 


What do you enjoy most about working at The Home Office?

One of the things I love the most about my role is nurturing our early talent. I enjoy leading my team and working collaboratively across professions. I also enjoy the fact I can get involved with communities and initiatives – I’m currently helping to establish the DDaT Women in Tech ‘ally-ship’ workstream which is a new initiative. The objective is to design and deliver a programme to support women and address some of the barriers women can face within the workplace. It looks to equip employees with the knowledge, skills and confidence to identify and challenge any unacceptable workplace behaviour and support and empower women more generally. 


What does a typical day look like for you?

It sounds incredibly clichéd, but no two days are the same for me. That’s why I love my role so much! Every day brings new challenges and ways to stretch and develop myself. There is a lot to get my teeth into and a lot of different contexts to work in throughout a typical working day. I work in a diverse and growing portfolio. I spend my day attending meetings, setting the direction for pieces of work, managing our portfolio’s demand pipeline, driving continuous improvement and supporting my team to be the best that they can be. 


What excites you the most about the work?

The thing that inspired me to work at the Home Office was the opportunity to help develop and enhance products and services at the heart of government. The ability to make a real difference to the lives of people across the country is extremely exciting and is the most fulfilling thing about my role. If I can help make someone’s day easier and brighter, I go home happy.


Have you learned anything new since you started?

I am also excited about the opportunity to constantly learn new things and develop my skills. I’ve achieved a number of internationally-recognised qualifications since I began my role as an apprentice. I’ve also learned how to interact effectively with others to achieve positive outcomes and build strong working relationships with a diverse set of colleagues and customers across a national organisation. I’ve also learnt a lot about myself – my strengths, my weaknesses, areas to improve. I don’t think these valuable lessons should ever be underestimated or overshadowed by the qualifications I’ve achieved. 


I would recommend the Home Office to everyone. The doors and possibilities this department has opened up to me has been unbelievable. I feel extremely lucky, proud and privileged to work in such a fantastic area of the Home Office. 

Explore jobs at Home Office Digital, Data and Technology

Senior Business Analyst
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What's NewFeatured stories and upcoming events with the Digital, Data and Technology Team at the Home OfficeRead our blog about how we are becoming more user-centred in our approach to the design and delivery of our products and services, whilst working alongside other technical professions, to build a complex data-driven product. To learn more about why it is our goal to find ways of embedding diversity and inclusion into our research and design practices, visit our blog page.To learn more about what it's like to work within the Delivery Profession inside the Home Office, visit our blog page. You can find more stories from the team and be the first to hear about upcoming events on our Digital Data and Technology LinkedIn Life and Home Office Careers pages. -------------------------------------------------------------------------------------------You can read about the professions and roles on our careers website. Hear from the teamWatch the videos to hear from Software Engineers, Charlotte and Sulthan within the DDaT Engineering team about the projects their working on and how delivering public services at the Home Office can positively impact millions of lives every day.-----------------------------------------------------------------------------------------------The Home OfficeThe Home Office is the lead government department for immigration and passports, drugs policy, crime, fire, counter-terrorism and policing every day, our work delivers outcomes for UK citizens, providing them with the means to travel the world, tackling illegal migration and removing foreign national offenders, disrupting terrorist attacks and organised criminal groups, stopping people from becoming victims of crime and supporting those who require asylum and safeguarding.To achieve all this, we rely on talented people with a wide range of skills. This includes digital, data and technology skills, where we are recruiting to our teams based in Manchester, Sheffield, Glasgow and Croydon. Learn more about our work and organisation The DDaT Profession Career Framework features over 150 defined roles, grouped into 9 skills clusters – with staff often employed across fast-paced, multi-disciplinary teams: The 9 clusters are: ArchitectureCyber Security Data Engineering IT Operations Product Quality Assurance and TestingTechnology Delivery Management User Centred Design Why join Home Office Digital, Data and Technology?Home Office Digital, Data and Technology (DDaT) designs, builds and develops services for the rest of the department and for government. Our role is to enable transformation through improved business efficiency. The DDaT function is made up of around 2,300 staff, augmented by a number of supplier partners. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and delivers 140 million police checks on people, vehicles and property. The scale of our projects is matched only by the opportunities for our people.We are a friendly team who will support and challenge you to contribute. Our culture is inclusive, progressive and values the unique contributions everyone makes. Our tech strategy is also clear: we work in agile product- and user-centred teams, with cloud native and interdisciplinary working as the focus. Digital inclusion, accessibility and forming a technical community across departments are also key. Our main delivery centres are in Manchester Sheffield, Croydon, Glasgow, but we also have offices in Southport, Westminster, Liverpool, west London and north London. The team in Manchester is based in The Soapworks which is within the Media City boundary, 1½ miles from Manchester city centre, 2½ miles away from Manchester Piccadilly station and a 2-minute walk from the Exchange Quay tram stop.We offer a range of benefits for staff, including outstanding pensions schemes and a serious focus on continuous professional development. Learning and DevelopmentWe offer Learning and Development opportunities relevant to your role, which could include: AWS training and certification, Azure training and certification, O’Reilly Books as well as high quality management training, for example.In addition, we offer allocated study leave and support when studying for a relevant qualification or other accredited development. This may include BCS Membership, for example, or study towards a degree or masters qualification. Diversity & Inclusion We are committed to representing modern Britain in all its diversity, creating a welcoming, inclusive workforce where people can bring their whole selves to work. We’re proud to be one of the most ethnically diverse departments in the Civil Service, a Stonewall Top 100 Workplace Equality Employer and a Social Mobility Foundation Top 75 employer. We work to recruit and retain disabled staff and are a Disability Confident Leader. Our benefits Competitive starting salaries for your gradeAn additional allowance of up to £13,700 for candidates with exceptional skills and experienceA Civil Service pension with employer contribution rates of between 26.6% and 30.3%, depending on salary A culture encouraging inclusion and diversity Learning and development tailored to your roleAn environment with flexible working options25 days annual leave on appointment, rising to 30 days after 10 years' service, plus 8 days public holidays and 1 day additional privilege dayWe also offer:Season ticket loans and rental deposit loans Cycle to work and payroll givingEmployee discounts - including a huge number of retailers (via the Edenred platform), Microsoft Home Use programme and gym membership A variety of staff recognition schemes Health and wellbeing initiativesStaff support networksMaternity, adoption or shared parental leave of up to 26 weeks full pay, followed by 13 weeks of statutory pay and a further 13 weeks unpaidUp to 5 days paid leave for volunteeringStudy leave and support for studying for a qualification or other accredited development relevant to your roleJoin us and make a difference If you’re looking for a digital career where you can make an impact, using cutting edge tech and have the opportunity to build your CV with projects that will help you stand out from the crowd, see our current available roles on offer. You can also read our blog to learn more about our people and the brilliant work they do and follow us on LinkedIn and X.

Home Office Digital, Data and Technology

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