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Sky admits: We crippled broadband with too many users

The media giant told The Register that it has run out of capacity in certain corners of the UK, which has knackered its users' internet connectivity at peak times.

Subscribers to Sky Broadband Unlimited in Doncaster, North Wales and Bristol have complained of connections grinding to a halt especially in the past three months. This is despite the company promising "we'll never slow your Unlimited broadband down, even at peak times".

One user of the ADSL service went public to report that his or her download speeds dropped to 2Mbps:

"I have had around nine months of continuous good service. Since the end of November I have had this dramatic speed loss during peak periods. This can drop from the usual 13-14Mbps download to as low as 2Mbps."

Others posted screenshots of broadband speed readings showing even worse drop-offs. One guy was bumped to a download speed of 0.8Mbps from an off-peak speed of 16.8Mbps.

Source: The Register

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