We are excited to introduce Andrew Waterhouse as our Operations Manager. Andrew brings a wealth of experience from his role as Operations Manager at Greenlight Web and will play a pivotal role in Courageous' 5-year growth strategy. Having previously served as a Web Designer and an IT Technician, Andrew has the technical know-how to deliver fantastic results.
In his new role as Operations Manager, Andrew is responsible for implementing and maintaining the right practices and processes across the agency. Drawing on his ITIL background and mindset of continuous improvement, Andrew has already started reshaping our operations. His work is strengthening the team’s capabilities, enabling us to provide the highest-quality services to our ambitious clients
Darren Ratcliffe, head of the agency, said, "Finding the right person for the agency has not been an easy task, and we’re delighted to have Andrew onboard. This hire is a continuation of the events we set in motion last year with our rebrand to Courageous. What he brings to the table will help Courageous to create outstanding digital marketing solutions for ambitious businesses and will be a key driver in our ambitious five-year plan."
Andrew said, "I am absolutely thrilled to take on the role of Operations Manager at Courageous. With two years of hands-on experience under my belt, I am eager to channel my passion for optimising processes and driving results into every aspect of our operations. Together with our remarkably talented team, I am confident that we will achieve new heights of success."
